Privacy Policy.

1. Who we are

Jetset Business Center LLC ("Jetset", "we", "us") operates jetsetbc.com and provides serviced offices, coworking, meeting rooms, virtual office and business setup services from the 20th Floor, Prime Tower, Business Bay, Dubai, UAE. We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL").

2. Data we collect

We collect personal data you provide directly, and limited data collected automatically:

• Contact details you submit via our contact form, WhatsApp messages, email, phone or tour bookings (name, company, phone number, email address, and the content of your enquiry).
• Usage data via Google Analytics, cookies and server logs (pages visited, approximate location, device and browser information, IP address).

Please do not share sensitive financial information (such as card numbers or bank credentials) in chat or messaging channels.

3. Why we collect your data

We use your data to respond to enquiries, deliver and administer our services, communicate with you about bookings and agreements, improve our website, comply with legal and regulatory obligations, and prevent fraud. Our legal bases are your consent, the performance of a contract with you, our legitimate interests, and compliance with legal obligations.

4. How long we keep your data

• Contact form and enquiry submissions: up to 24 months.
• Customer records: for the duration of the relationship plus 5 years.
• Analytics data: 26 months.
• Server logs: 90 days.
• Cookies: until cleared from your browser or expiry.

5. Third-party processors

We share data only with service providers who help us operate: our website host, Google Analytics, Meta (WhatsApp Business) and Zoho. Each is contractually obliged to protect your information. We do not sell, rent or trade your personal data to any third party.

6. Cookies

We use three categories of cookies: strictly necessary cookies (required for the site to function and cannot be disabled), analytics cookies (used with your consent to understand how the site is used), and marketing cookies (used with your consent).

7. Your rights under the UAE PDPL

You may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, and data portability. You may withdraw consent at any time and object to processing based on legitimate interests. We respond to requests within 30 days. You may also lodge a complaint with the UAE Data Office.

8. Data security

We protect your data with technical and organisational safeguards, including TLS encryption in transit and access controls. No transmission over the internet is entirely risk-free, and we cannot guarantee absolute security.

9. International transfers

Some of our processors are located outside the UAE. Where data is transferred internationally, we ensure appropriate contractual protections are in place.

10. Children's privacy

Our services are intended for business users and are not directed at anyone under 18. If you believe we have inadvertently collected data relating to a child, please contact us immediately and we will delete it.

11. Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page, with a revised "Last updated" date. We encourage you to review it periodically.

12. Contact us

For any privacy question or to exercise your rights:

• Email: contact@jetsetbc.com
• Phone: +971 58 577 9312
• Address: 20th Floor, Prime Tower, Business Bay, Dubai, UAE